Website Terms of Use

 

1. Introduction

  • Acceptance of Terms: By using this site and any site operated by Just Energy (includes but not limited to My Account, Help and main domain) by accessing or using this Website, you agree to comply with and be bound by these Terms of Use ("Terms") and the Privacy Policy. If you do not agree to these Terms, please do not use this Website. 
  • Modifications: We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of any revised Terms. 

 

2. User Eligibility

  • Account Registration: To access certain features, you may need to create an account. You agree to provide accurate, complete, and current information and to update it as necessary. 

 

3. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or breach of security. 
  • Prohibited Conduct: You agree not to engage in any activity that interferes with or disrupts the Website or its servers. This includes, but is not limited to, the introduction of viruses, malware, or any other harmful code. 

 

4. Intellectual Property

  • Ownership: All content, trademarks, and other intellectual property on the Website are owned by Just Energy or its licensors. This includes, but is not limited to, text, images, graphics, and software. 
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.  

 

5. User Content

  • Submission of Content: By submitting content (such as comments, reviews, or user-generated material) to the Website, you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, reproduce, modify, and distribute such content. 
  • Responsibility: You are solely responsible for any content you submit. We do not endorse, and are not responsible for, any user-generated content. We reserve the right to remove any content that violates these Terms or is otherwise objectionable.  
  • Submission of Forms: By providing your information on forms, you consent to being contacted by us, even if you do not complete or submit the form. We may reach out to help or provide further information related to your interest. Please note that by beginning the signup journey, you acknowledge and accept our terms, which are available on the first page of this process. 

 

6. Third-Party Links

  • External Sites: The Website may contain links to third-party websites or resources. We are not responsible for the content, availability, or accuracy of these external sites and do not endorse them. 
  • No Liability: We are not liable for any damages or losses resulting from your use of any third-party websites or resources. 

 

7. Disclaimers

  • No Warranties: The Website is provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. 
  • Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including but not limited to loss of data or profits. 

 

8. Indemnification

  • Your Responsibility: You agree to indemnify and hold harmless Just  Energy, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Website, your content, or your violation of these Terms. 

 

9. Termination

  • Termination of Access: We may suspend or terminate your access to the Website at our sole discretion, with or without notice, for any reason, including breach of these Terms. 

 

10. Contact Information

  • Inquiries: If you have any questions about these Terms, please contact us at: 

 

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