Terms and Conditions

Product Schedule - Freedom Plan This Product Schedule applies to all Just Energy customers on our Just Energy Freedom Plan.

Standard Terms and Conditions These Terms and Conditions are referred to by the Product Schedule.

Residential Agreement from October 2018 This Agreement applies to all Just Energy customers from 1 October 2018. Updates have been made to contact details, LPG urgent delivery fee and metering or inspection call out to reflect increase in contractor fees.

Residential & Business Agreement from 1 April 2015 This Agreement will apply to all existing Just Energy customers from 1 April 2015.

Notice of Exemption Notice of Exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy network area.