Terms and Conditions

Product Schedule - Freedom Plan This Product Schedule applies to all Just Energy customers on our Just Energy Freedom Plan who have signed up after 1 January 2020.

Product Schedule - Freedom Plan This Product Schedule applies to all Just Energy customers on our Just Energy Freedom Plan who have signed up before 1 January 2020

Standard Residential Terms This Agreement applies to all Just Energy customers from 1 March 2019 and is referred to by the Product Schedule. Amends: Business Hours.

Standard Residential Terms - New This Agreement applies to all Just Energy customers from 24 September 2020 and is referred to by the Product Schedule. Amends: Privacy Policy

Residential & Business Agreement from 1 April 2015 This Agreement will apply to all existing Just Energy customers from 1 April 2015.

Notice of Exemption Notice of Exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy network area.